1. Acceptance of Terms
By accessing or using MysticsPortal ("Service"), you confirm that you are at least 18 years old and have the legal authority to enter into this agreement. If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.
2. Description of Service
MysticsPortal provides software tools for spiritual wellness practitioners including scheduling, client management, invoicing, and public portal creation. We reserve the right to modify, suspend, or discontinue features at any time with reasonable notice.
3. Your Account
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately at hello@mysticsportal.com if you suspect unauthorised access. We cannot and will not be liable for loss or damage arising from your failure to comply with this requirement.
4. Acceptable Use
You agree not to: (a) use the Service for unlawful purposes; (b) impersonate any person or entity; (c) transmit spam or unsolicited communications; (d) attempt to gain unauthorised access to any part of the Service; (e) interfere with or disrupt the Service's integrity or performance; (f) collect or harvest any personally identifiable information from the Service without consent; (g) use the Service to facilitate fraud, money laundering, or any criminal activity.
5. Payments and Billing
Subscription fees are billed in advance on a monthly or annual basis and are non-refundable except as required by applicable law. We may change pricing with 30 days' notice. Failure to pay may result in service suspension. All payments are processed by Stripe — by completing a payment, you also agree to Stripe's terms of service.
6. Your Content
You retain ownership of all content you upload or create on the Service ("User Content"). By posting User Content, you grant MysticsPortal a limited, non-exclusive, royalty-free licence to use, display, and distribute that content solely to operate the Service. You represent that your User Content does not infringe any third-party rights and complies with all applicable laws.
7. Client Data & HIPAA Disclaimer
MysticsPortal is a general-purpose practice management tool and is not a HIPAA-covered entity. Do not store Protected Health Information (PHI) as defined by HIPAA on the platform unless you have executed a Business Associate Agreement with us. Contact hello@mysticsportal.com for BAA inquiries.
8. Limitation of Liability
To the maximum extent permitted by applicable law, MysticsPortal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, resulting from your use of or inability to use the Service. Our total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Termination
Either party may terminate this agreement at any time. We may suspend or terminate your account immediately and without notice if you breach these Terms. Upon termination, your right to use the Service ceases immediately. You may export your data within 30 days of termination.
11. Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the courts of San Francisco County, California.
12. Changes to Terms
We may revise these Terms at any time. We will notify you of material changes via email or a prominent notice in the app at least 14 days before changes take effect. Continued use of the Service after that date constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms? Email hello@mysticsportal.com or write to: MysticsPortal, Inc., 340 Pine Street, Suite 800, San Francisco, CA 94104, USA.